FAQ

How big are the groups?
For all types of tours we have it is maximum 8 people for tour. Like that we can make sure that every client can get the maximum care they deserve and everyone is comfortable during the tour.

Can children go on the hike?
The minimum age to join our tours is 6 years as long as their shoes can fit into the crampons. Usually the smallest size of shoes possible is 34 EUR. Of course children must be accompanied by a parent. We offer reduced price for children.

What should I wear for the hike?
Layers are always a good idea. In winter it is best to have a wool base layer, mid layer (wool sweater, fleece or a down jacket) and outer shell layer, preferably wind and water proof. If possible avoid cotton, because it absorbs moisture and dries very slowly. Especially for the longer hikes jeans are not a good choice. You will get cold in them very easily and when they get wet on the glacier they will stay wet the whole time.

When it comes to footwear you will need boots with ankle support for hiking on the glacier.

Do I get a refund if it’s raining?
We do not refund because of rain. Skaftafell is one of the most rainy areas in Iceland, that is also the reason for all the glaciers being here, so the chances are that it is gonna rain on your tour. But the way we look at it, it will just make it more adventurous. So come prepared.

If we cancel because of weather (mostly strong wind) we will let you know as soon as possible and of course you will get your money back or you can reschedule for another day.

Should I have a backpack with me?
It is nice to have a backpack. Sometimes the weather can be unpredictable and change every 10 minutes, so you will be putting layers on or taking them off during the hike. It is good to have gloves and hat in you backpack even on a sunny summer day.

Do I have to bring a lunch?
We don’t provide food on our tours, so especially on the longer tour, where we do a lunch break, it is good to bring something to eat with you. Also bring a water bottle which you can refill on the hike with some pure glacial water.

I missed my tour, can I get a refund?

We won’t refund you if you miss your tour, but we will try to reschedule for another tour.

Is it possible to have a private tour on the glacier?

Yes it is! You can look here.